Returns & Exchanges
Due to the nature of our cosmetic products and for hygiene purposes, Glamlite Cosmetics does not offer refunds or exchanges for change of mind. We are committed to ensuring you receive high-quality products and will provide replacements for items that arrive damaged or defective.
Inspect Your Package
Upon arrival, please immediately inspect your order for any signs of damage, leakage, or incorrect items before opening the product seals.
Contact Customer Support
If your item is damaged or defective, email our support team within 14 days of delivery with your order number and clear photographic evidence of the issue.
Wait for Authorization
Our quality control team will review your claim and, if approved, will provide you with a Return Merchandise Authorization (RMA) and further instructions.
Receive Your Replacement
Once your claim is validated, we will process a replacement for the damaged item or issue a store credit if the product is currently out of stock.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing